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Can Sydney’s burrito king conquer the $676b US fast food market?

In Australia, Guzman y Gomez is a juggernaut. But cracking Chicago, let alone the rest of the US, is proving a challenge for chief executive Steven Marks.

Marks in the kitchen of Guzman y Gomez’s outlet in Schaumburg, Illinois. Kamil Krzaczynski

The young Latina woman manning the front counter shouts an enthusiastic “Hola! Welcome!” as the door opens. Reggaeton is playing. It is lunchtime, but the three month-old restaurant, Guzman y Gomez’s foray into Chicago’s rapidly gentrifying suburb of Bucktown, is otherwise silent. There are two customers. In the next half-hour, nine more will come through the door. It is barely enough to keep half a dozen staff occupied.

Guzman y Gomez might be a household name in Australia – a rapidly expanding chain of Mexican-themed restaurants with a market capitalisation of almost $2 billion – but it is its plan to take on the United States that is occupying the imagination of investors, who are seriously worried, and executives, who insist there are big opportunities.

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Jessica Gardner
United States correspondentJessica Gardner is The Australian Financial Review’s United States correspondent. She was previously deputy editor - news. Connect with Jessica on Twitter. Email Jessica at jgardner@afr.com

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