Yesterday
How a mind-numbing acronym became a matter of life and death
Telco bosses admit they can’t guarantee triple zero will work for every phone as the 3G shutdown exposes deadly gaps in Australia’s 4G and 5G networks.
This Month
Gail Kelly says sorry over fatal Triple Zero outage
Former Westpac chief executive and now Singtel board member has apologised for September’s catastrophic incident, but insists Optus will not be sold.
Bendigo Bank tech outage leaves top clients out of pocket
The latest setback adds to a tumultuous period for the lender, after an independent review found its anti-money-laundering settings were inadequate.
February
Triple Zero laws face review after catastrophic outages
The government will launch a major review of Triple Zero legislation after two major outages of the emergency services network in the past five years.
Former Westpac CEO Gail Kelly to be called before Optus Triple Zero inquiry
Senators are preparing to grill directors of the telco group’s Singtel parent company over a fatal network failure last year.
January
Telstra did not inform rival of death related to Triple Zero failure
Emails released by Telstra show it did not inform another operator of a death in NSW, despite being aware its phone calls had failed to connect with Triple Zero.
December 2025
Optus failed customers but CEO should keep his job, review finds
The telco and its contractors failed to ‘deal immediately’ with warning signals, an independent review into the company’s emergency call outage has found.
Wells refers herself for expenses audit, as calls grow for review
The spending saga threatens to engulf the government, as it widens to trade minister and attorney-general, with calls for a review of the family reunion entitlement.
Pressure mounts on Wells as travel expense revelations roll on
Anika Wells also billed taxpayers $765 on a chauffeur-driven car on the day she attended the Magic Millions Race Day on the Gold Coast.
ASX can’t even get its own revenue numbers right
It’s another error on the exchange’s long list of mistakes in the past 12 months, though at least it’s a small one.
Wells bills taxpayers $1800 to attend Melbourne F1 Grand Prix with husband
Anthony Albanese insists his rising star sports and communications minister followed taxpayer-funded travel rules, but integrity experts say the rules need to change.
Telstra, Vodafone bosses hauled before Triple Zero inquiry
The crisis over Australia’s Triple Zero capabilities has spread beyond Optus’ September outage to the entire telecommunications industry.
ASX takes more than 24 hours to identify cause of publishing outage
The exchange is working on an incident report to submit to the corporate regulator after Monday’s embarrassing operational issue.
This is the worst part of the ASX’s latest outage
The ASX looks more hapless than the England cricket team, but it’s the lack of a credible competitor that should most worry market participants.
ASX publishing outage leads to market chaos and investor angst
By Monday’s trading close, it was still working to post remaining price sensitive announcements from early in the day. Some stocks didn’t trade at all.
November 2025
Optus botched another email address on Triple Zero outage: Telstra
The revelation underscores the failure of the Singaporean-owned telco group’s systems as it suffered another mobile service breakdown.
TPG slashes equity raising by $250m after Triple Zero call failure
A death related to a Triple Zero call failure and equity market turmoil reduce the appetite of investors to participate in TPG’s $550 million reinvestment plan.
Optus parent avoids earnings hit from Triple Zero outage
Singtel has shrugged off the potential financial impact of the Australian telco’s fatal Triple Zero outage, widening its full-year earnings guidance.
Optus’ $1.5b government contracts in doubt
Political pressure on the telco may threaten its multimillion-dollar deals with the Tax Office and Home Affairs as it suffers a third network outage in two months.
Inside the weeks-long Optus failures that led to a Triple Zero crisis
The major dysfunction and communication breakdowns at the telco have been revealed in a detailed timeline presented to a Senate inquiry into the network outage.
