Yesterday
How a mind-numbing acronym became a matter of life and death
Telco bosses admit they can’t guarantee triple zero will work for every phone as the 3G shutdown exposes deadly gaps in Australia’s 4G and 5G networks.
This Month
Telstra lifts most mobile plan prices by double digits in a year
Australia’s biggest telco will increase the prices for most of its mobile plans across all of its subsidiaries from May 5 – two months earlier than expected.
National Reconstruction Fund pumps $200m into Macquarie Technology
Innovation Minister Tim Ayres says the funding will help to keep Australian data onshore, amid growing concerns over cybersecurity in the AI boom.
Gail Kelly set to front senators on Optus’ Triple Zero failures
Greens senator Sarah Hanson-Young says she’s pleased that Singtel’s Australian-based representatives have now agreed to face the inquiry.
How a 6-hour layover became a 4-day nightmare for Aussie execs
When consultant Mohammed Chowdhury landed in Dubai on Saturday morning on his way to the Mobile World Congress in Barcelona, he was expecting a six-hour layover.
February
Demand for Netflix-style mobile plans bolsters TPG Telecom profits
Consumers opting for cheaper, more flexible arrangements have helped the company take market share from its larger rivals Telstra and Optus in recent months.
Triple Zero laws face review after catastrophic outages
The government will launch a major review of Triple Zero legislation after two major outages of the emergency services network in the past five years.
Telstra cautions on overinvestment in AI and the risk of lower returns
Telstra is accelerating its use of artificial intelligence to stay ahead of its competitors, but it is not increasing spending on the technology.
Aussie Broadband becomes third-biggest internet provider after AGL deal
AGL Energy customers who sign up to mobile and internet plans on the electricity and gas group’s website will face price and service changes.
Former Westpac CEO Gail Kelly to be called before Optus Triple Zero inquiry
Senators are preparing to grill directors of the telco group’s Singtel parent company over a fatal network failure last year.
TPG Telecom, Telstra losing internet customers to cheaper rivals
TPG is losing broadband customers to rivals offering better service and cheaper prices, after a string of operational missteps from the Vodafone operator.
January
New iPhone failures on Telstra network compound Triple Zero crisis
New failures of Triple Zero calls on some iPhones using Telstra’s network have intensified pressure on politicians to overhaul Australia’s emergency call systems.
Unleash challenge to big three telcos, OECD tells Australia
Encouraging a fourth mobile services operator to compete with Telstra, Optus and TPG Telecom could lower consumers’ phone bills, the organisation says.
Optus decides to bring its entire retail network in-house
The country’s second-largest telecoms business had already taken over the operation of some franchised stores, but will assume control of the rest this year.
Telcos knew some phones wouldn’t be able to reach Triple Zero on 4G
Australia’s big telcos did not initially block mobile phones they couldn’t connect with Triple Zero services over 4G because they didn’t want to cut people off.
AI helps Accenture Australia post $3b revenue, 20pc profit surge
The results, driven by demand for advice about artificial intelligence, contrast with the weaker performance of major rivals Deloitte, EY, KPMG and PwC.
Bevan Slattery’s $700m subsea AI cable plan revealed
The tech infrastructure entrepreneur says international connectivity is the missing piece in the AI infrastructure investment boom, and his company will fill it.
Telstra did not inform rival of death related to Triple Zero failure
Emails released by Telstra show it did not inform another operator of a death in NSW, despite being aware its phone calls had failed to connect with Triple Zero.
December 2025
Watchdog accused of same security lapses it fined Optus for
Critics say the communications regulator is allowing businesses to register trusted SMS sender names without adequate checks, weeks after fining Optus over similar failures.
Optus failed customers but CEO should keep his job, review finds
The telco and its contractors failed to ‘deal immediately’ with warning signals, an independent review into the company’s emergency call outage has found.