Yesterday
How a mind-numbing acronym became a matter of life and death
Telco bosses admit they can’t guarantee triple zero will work for every phone as the 3G shutdown exposes deadly gaps in Australia’s 4G and 5G networks.
This Month
Telstra lifts most mobile plan prices by double digits in a year
Australia’s biggest telco will increase the prices for most of its mobile plans across all of its subsidiaries from May 5 – two months earlier than expected.
Fundies feast on $200m block of TPG Telecom shares, eyes on Soul Patts
The choice of broker suggests it was the latter, given Soul Patts last year called on Aitken Mount to raise $770 million equity as part of its Brickworks merger.
Gail Kelly set to front senators on Optus’ Triple Zero failures
Greens senator Sarah Hanson-Young says she’s pleased that Singtel’s Australian-based representatives have now agreed to face the inquiry.
February
Demand for Netflix-style mobile plans bolsters TPG Telecom profits
Consumers opting for cheaper, more flexible arrangements have helped the company take market share from its larger rivals Telstra and Optus in recent months.
Aussie Broadband buys Nexgen, plans to spruik agentic AI receptionists
The telco group, which delivered a 58 per cent drop in interim net profit after a writedown, is competing aggressively for business customers.
Telstra cautions on overinvestment in AI and the risk of lower returns
Telstra is accelerating its use of artificial intelligence to stay ahead of its competitors, but it is not increasing spending on the technology.
Superloop expands fibre network, bets on automated agents
The company’s shares jumped 18 per cent after the so-called “challenger” telco raised its full-year profit guidance and bought Lightning Broadband.
Aussie Broadband becomes third-biggest internet provider after AGL deal
AGL Energy customers who sign up to mobile and internet plans on the electricity and gas group’s website will face price and service changes.
Former Westpac CEO Gail Kelly to be called before Optus Triple Zero inquiry
Senators are preparing to grill directors of the telco group’s Singtel parent company over a fatal network failure last year.
TPG Telecom, Telstra losing internet customers to cheaper rivals
TPG is losing broadband customers to rivals offering better service and cheaper prices, after a string of operational missteps from the Vodafone operator.
January
New iPhone failures on Telstra network compound Triple Zero crisis
New failures of Triple Zero calls on some iPhones using Telstra’s network have intensified pressure on politicians to overhaul Australia’s emergency call systems.
Macquarie-backed NBN challenger GigaComm raises $65m, hires new CEO
In tandem with raising fresh cash, the ultra-fast internet provider has hired former Envirosuite boss Jason Cooper as its chief executive.
Unleash challenge to big three telcos, OECD tells Australia
Encouraging a fourth mobile services operator to compete with Telstra, Optus and TPG Telecom could lower consumers’ phone bills, the organisation says.
Optus decides to bring its entire retail network in-house
The country’s second-largest telecoms business had already taken over the operation of some franchised stores, but will assume control of the rest this year.
Telcos knew some phones wouldn’t be able to reach Triple Zero on 4G
Australia’s big telcos did not initially block mobile phones they couldn’t connect with Triple Zero services over 4G because they didn’t want to cut people off.
Telstra did not inform rival of death related to Triple Zero failure
Emails released by Telstra show it did not inform another operator of a death in NSW, despite being aware its phone calls had failed to connect with Triple Zero.
December 2025
Watchdog accused of same security lapses it fined Optus for
Critics say the communications regulator is allowing businesses to register trusted SMS sender names without adequate checks, weeks after fining Optus over similar failures.
Optus failed customers but CEO should keep his job, review finds
The telco and its contractors failed to ‘deal immediately’ with warning signals, an independent review into the company’s emergency call outage has found.
Telcos to pay billions more for spectrum after backlash
Telstra, Optus and TPG Telecom could be charged $7.3 billion to use the radio waves that transmit phone calls, up to $2.3 billon more than initial estimates.
Telstra, Vodafone bosses hauled before Triple Zero inquiry
The crisis over Australia’s Triple Zero capabilities has spread beyond Optus’ September outage to the entire telecommunications industry.
November 2025
The amazing luck of Swoop broadband’s positive reviews
With an irate shareholder forcing an AGM on Thursday, it’s ideal timing for some positive feedback for the telco.
Optus CEO Stephen Rue goes where there’s no phone signal
It takes going to the ends of the earth to get a break from some scandals.
China’s 6G technology a ‘significant national security risk’
Australia must not be seduced by the promises of advancements in mobile networks and quantum computing with China, a cybersecurity strategist says.
TPG slashes equity raising by $250m after Triple Zero call failure
A death related to a Triple Zero call failure and equity market turmoil reduce the appetite of investors to participate in TPG’s $550 million reinvestment plan.
